We’re driven to raise a new standard of quality service at scale, enabling enterprise companies to deliver experiences that people love. Think of ada as a partner to accelerate AI maturity and help businesses stay ahead—a platform designed to help CX leaders improve their AI agents’ performance.
Established in 2016, ada is a Canadian company that has powered over 5B customer service interactions for leading brands like Square, YETI, Canva, and monday.com, saving millions of hours of human effort.