build an
extraordinary career

Join Ada at the forefront of AI customer service, as we build truly disruptive technology for some of the biggest brands in the world.

we are on a mission to make customer service extraordinary for everyone

We’re driven to raise a new standard of quality service at scale, enabling enterprise companies to deliver experiences that people love. Think of ada as a partner to accelerate AI maturity and help businesses stay ahead—a platform designed to help CX leaders improve their AI agents’ performance.

Established in 2016, ada is a Canadian company that has powered over 5B customer service interactions for leading brands like Square, YETI, Canva, and monday.com, saving millions of hours of human effort.

values

our values ground our decision making and guide how we collaborate together at Ada

drive

Taking a stand and inviting challenges.

drive

Taking a stand and inviting challenges.

drive

Taking a stand and inviting challenges.

drive

Taking a stand and inviting challenges.

drive

Taking a stand and inviting challenges.

drive

Taking a stand and inviting challenges.

our human approach to work

We’re a digital-first, fully remote team that thrives on building strong connections. While we love the flexibility of remote work, we know some things are better face-to-face. That’s why we plan meaningful off-sites and team gatherings in our beautiful downtown Toronto office throughout the year—to foster collaboration and strengthen relationships.

Our employees also have the unique opportunity to work from abroad. We believe that exploring new cultures enriches our lives and broadens perspectives, making us not just better workers but better humans.

our benefits & perks
Stock options—because every Ada employee is an Ada owner
Health & Lifestyle Spending Accounts to maximize your benefits
Generous top up benefit for employees on parental leave
Stock options—because every Ada employee is an Ada owner
Stock options—because every Ada employee is an Ada owner
Stock options—because every Ada employee is an Ada owner
build an extraordinary career
Discover and solve some of the hardest problems in applied AI as we work together to improve the day to day experience of billions of people around the world.
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